Automatically email customers order status change.
Your Power-eCommerce store can automatically email customers as their orders move from one status queue to the next. For example, as a new order comes in and is processed, you may place it into the "In Process" queue. When this occurs, the store can send them an email notification of the status change.
This feature can be turned on and off based on the order status that the order is being changed to. By default all order status changes send an email to the customer. This may or may not work for the way your company processes orders. In order to changes these settings follow the steps below.
- Log into the Admin
- Select Settings -> General Settings
- Click on the "Email Settings" tab found along the left menu
- Under the "Customer Email Alerts on Order Status Change" area.
- Select Each Email Option you want to send or not send by selecting On or Off.
- Then Click "Save Changes"
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