Order Status

• Created :
• Last Updated: Monday, March 31, 2025

Here is the definitions for Order Status. You do not need to use them the same way as we define.

Pending:            Order is waiting for action nothing has been done.

In-Progress:     PO send or send to warehouse for shipping.

Complete:        Tracking confirmation received.

Backordered:  One or more items on order is not in stock. (In-Progress should be used for partial order fulfillment until order is complete)

Credit Hold:      Customer needs to update CC or bring Terms account up to date.

Cancelled:        Order or Customer is not fulfillable.